Get control of your monitoring costs
$0 per host, $0 per container, $0 per user
Billed annually
Billed monthly
Features include:
Get started in minutes
Instrument with one line of code
Limited data ingest and retention
Community-based support
Teams
Get started with observability
$100
/active service/month
Everything in Community plus:
World-class distributed tracing
Infra, app, and custom metrics
Complete system visibility
Rapid incident resolution
Enterprise
Observability at any scale
Contact us to get pricing information and for volume discounts
Includes everything in Teams plus:
Unlimited data and cardinality
Customized onboarding and training
Access to OpenTelemetry experts
Dedicated 24/7 support team
Compare all features
Monitoring and observability | Community | Teams | Enterprise |
|---|---|---|---|
Dashboards | |||
Alerting with context | |||
Infrastructure, application, runtime, cloud, third-party metrics ingestion | Limited | ||
Unlimited tracing (complete visibility from mobile / web to database) | Limited | ||
SLI tracking | Limited | ||
Investigating | |||
Real-time querying | |||
Grouping/filtering on any tag combinations | |||
Service and operation maps | |||
Inferred service maps | |||
Deviation and baseline comparisons | |||
Change Intelligence insights | Limited | ||
Historical querying | Limited | ||
Data extensibility and storage | |||
Unlimited cardinality | |||
Data retention | 28 days | 90 days | Custom |
API access | Limited | ||
Custom webhooks | Limited | ||
Easy Ingest | |||
AWS / Cloudwatch | |||
Prometheus / Grafana | |||
Datadog / statsd | |||
Jaeger / Zipkin | |||
OpenTelemetry (OTLP) support | |||
Enterprise ready | |||
SOC 2 certified | |||
GDPR compliant | |||
Admin and user controls | Limited | ||
Sign in with Google | Limited | ||
RBAC | Not supported | ||
SAML | Not supported | Not supported | |
Support | |||
In-app chat | |||
Designated shared Slack support channel | Not supported | ||
Team training support | Not supported | Limited | Full support |
Access to OpenTelemetry experts | Not supported | Not supported | |
Lightstep Quickstart | Not supported | Not supported | |
Designated technical account manager | Not supported | Not supported | |
Frequently asked questions
How does Lightstep Observability pricing work?
Lightstep pricing is built for scale. While other vendors charge for hosts, containers, or even users, Lightstep does not. Instead, we price based on your number of active services.
Why does Lightstep price by active services?
Pricing by active service allows for predictable pricing that supports monitoring and observability at scale. Teams can adopt CI/CD and other DevOps best practices without increasing spend.
What is an active service?
An active service is a single component of a software application (often a microservice) that provides specific functionality, such as an authentication or checkout service. You can have an unlimited number of deployed service instances. For billing purposes, only the actual service (by name) is counted.
What is included with each active service?
1,000 GB of span dataspan data per month, 10,000 Active Time SeriesActive Time Series per month, and 10 streamsstreams.
What happens if I run multiple instances of a service? Will I be charged for each?
Even if you run 1,000s of instances of a service, you will only be charged for one.
Does Lightstep have an agent?
No. Lightstep is agentless. We ingest 100% of your unsampled data. (People seem to like this.) You can get started in minutes with our OpenTelemetry LaunchersOpenTelemetry Launchers, instantly migrate from JaegerJaeger, ZipkinZipkin, or PrometheusPrometheus, or transfer your metrics from AWS CloudwatchAWS Cloudwatch or DatadogDatadog.
Can you ingest 100% of my traces?
Yes!
What languages does Lightstep support?
Lightstep supports Python, Go, Java, Node, C++, Ruby, .Net, and most common programming languages.
Can you share an excellent meme about observability?
Do I have to sign up for an account to try Lightstep?
Nope! You can resolve a performance regression, investigate a metric spike, debug an error, or monitor a deployment with our interactive sandboxinteractive sandbox.
