Community
Easy-to-use
distributed tracing
Free
Up to 100GB data/month
Up to 3 users
Limited event data
Pro
Root cause analysis
for smarter teams
$100
Up to 5 users
Unlimited event data
Add users for $50/month
*Billed annually, or $115 monthly
Enterprise
Complete system visibility
at massive scale
Custom pricing
Unlimited users
Unlimited data
Unlimited services
OpenTelemetry Quickstart
Designated Relationship Manager
Learn more about how it works or see all features.
Scale Confidently
Scales with Your Team
Pricing based on seats and services — things you can predict and control
Hosts & Data Are Free
Stop worrying about hosts, data volume, or custom attributes
No Sampling
Analyze 100% of your transactional event data without stipulations or overages
Plans
Differentiators | Community | Pro | Enterprise |
|---|---|---|---|
Unlimited cardinality | |||
Unlimited tracing | |||
Custom webhooks | Limited | ||
Native support for OpenTelemetry (OTLP) | |||
Ingest data from Jaeger, Zipkin, or Datadog tracers | |||
Lightstep API | |||
SSO / SAML | |||
Data retention | 28 days | 90 days | Up to 2 years |
SLA | |||
RBAC | |||
In-App chat | |||
Shared Slack channel | |||
Designated Technical Account Manager |
All Plans Include
Monitoring |
|---|
Analysis of 100% unsampled event data |
Alerting |
Dashboards (latency, operations, error rates) |
Investigating |
|---|
Real-time querying and data analysis |
Analysis of 100% unsampled event data |
Intelligent grouping and filtering |
Cross- and inter-service performance analysis |
Integrations |
|---|
PagerDuty, Slack, OpsGenie |
Envoy / Istio |
OpenTracing / OpenTelemetry |
Privacy & Security |
|---|
SOC2 Certified |
GDPR Compliance |
Advanced Data Mangement |
End-to-End Visibility |
|---|
Mobile / Web |
Serverless |
Database |
VIP Customer |
Any Operation, Release, Host, ID, Server, Endpoint, etc. |
Performance |
|---|
p99+ RED Metric Analysis |
ML Latency Analysis |
SLIs for Operations, Tags, and Services |
Historical Data Access |
Data Visualization |
|---|
Upstream & Downstream Service Dependencies |
Ingress & Egress RED Metrics |
Compare Time Periods |
Compare Latency Buckets |
Interactive Histograms |