Announcing major updates to Lightstep’s observability platform:

Learn more about Change Intelligence

Observability pricing that’s built for scale

$0 per host, $0 per container, $0 per user

Community

Free for everyone
  • Best for small projects

  • Explore every feature

  • Community support

Free account

  • Limited data ingest rate

  • Limited data retention

Teams

Grows with your team
  • Easy onboarding

  • Complete system visibility

  • Lightstep support

Pay as you go

Enterprise

Built for scale
  • Annual subscriptions

  • Administrative controls

  • Dedicated support team

Volume discounts

    How Lightstep reduces your monitoring spend

    Hosts, containers, and seats are free

    If you run one instance or one thousand instances of a service, it’s still just providing a single service to the rest of your application. Lightstep’s Active Service pricing model does not penalize your organization for achieving scale.

    While other vendors charge for hosts, containers, or even total RAM allocation, Lightstep does not.

    A more efficient time series database

    Lightstep built a next-generation time series database to enable Change Intelligence, and offer the best pricing for metrics on the market.

    The Largest Incumbent Metrics Provider

    Lightstep

    $.050 per time series
    per month
    $.012 per time series
    per month

    Even better: Lightstep measures the number of Active Time Series (ATS) on an hourly basis. This means that even if your team deploys many times per month and your “host” label changes every time, the number of Active Time Series stays flat — so you can adopt CI/CD and other DevOps best practices without increasing your monitoring bill.



    Hybrid architecture reduces span data costs

    It’s no secret that distributed tracing data – ”span” data, that is – can be a firehose: a span contains structured data for every inbound and outbound request for every microservice in an application, and that adds up. Lightstep’s Satellite architecture pushes data ingress close to the application itself, making it possible to handle more data than other solutions at a fraction of the cost.

    Large Observability Provider X

    Large Observability Provider Y

    Lightstep

    $0.10/GB for ingress
    + $2.40/GB to index
    $0.25/GB
    $0.06/GB

    Features

    Differentiators

    Community

    Team

    Enterprise

    Monitoring

    Unlimited infrastructure, application, runtime, cloud, third-party metrics ingestion

    Limited

    Unlimited tracing (complete visibility from mobile / web to database)

    Limited

    Dashboards

    Alerting

    SLI tracking

    Limited

    Trace data

    4MB / minute

    $0.06 / GB

    Volume discounts

    Monthly charge per active time series

    $0 (limited to 7,500 max)

    $0.012

    Volume discounts

    Investigating

    Change Intelligence insights

    Limited

    Real-time querying

    Grouping/filtering on any tag combinations

    Service and operation maps

    Inferred service maps

    Deviation and baseline comparisons

    Historical querying

    Limited

    Flexibility

    Unlimited cardinality

    Data retention

    28 days

    90 days

    Custom

    API access

    Limited

    Custom webhooks

    Limited

    Integrations

    Pagerduty, Slack, OpsGenie

    Envoy / Istio

    OpenTelemetry, OpenTracing

    Easy ingest

    AWS / Cloudwatch

    Prometheus / Grafana

    Datadog / statsd

    Jaeger / Zipkin

    Enteprise ready

    SOC 2 certified

    GDPR compliant

    Admin and user controls

    Limited

    Sign in with Google

    SAML

    Not supported

    Not supported

    RBAC

    Not supported

    Support

    In-app chat

    Designated shared Slack support channel

    Not supported

    Team training support

    Not supported

    Limited

    Full support

    Lightstep sounds like a lovely idea