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$0 per host, $0 per container, $0 per user
Free for everyone
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Instrument with one line of code
Limited data ingest and retention
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World-class distributed tracing
Infra, app, and custom metrics
Complete system visibility
Rapid incident resolution
Starting at $100/month
How does Lightstep pricing work?
Lightstep pricing is built for scale. While other vendors charge for hosts, containers, or even users, Lightstep does not. Instead, we price based on your number of active services. Even if you run 1,000s of instances of a service, you will only be charged for one.Chat with an expert
Monitoring and observability
Alerting with context
Infrastructure, application, runtime, cloud, third-party metrics ingestion
Unlimited tracing (complete visibility from mobile / web to database)
Grouping/filtering on any tag combinations
Service and operation maps
Inferred service maps
Deviation and baseline comparisons
Change Intelligence insights
Data extensibility and storage
AWS / Cloudwatch
Prometheus / Grafana
Datadog / statsd
Jaeger / Zipkin
OpenTelemetry (OTLP) support
SOC 2 certified
Admin and user controls
Sign in with Google
Designated shared Slack support channel
Team training support
Access to OpenTelemetry experts
Designated technical account manager
Monthly active services
Avg monthly price per service
Why does Lightstep price by active services?
Pricing by active service allows for predictable pricing that supports monitoring and observability at scale. Teams can adopt CI/CD and other DevOps best practices without increasing spend.
What is an active service?
In the Lightstep platform, an active service is a single component of a software application (often a microservice) that provides specific functionality, such as an authentication or checkout service. You can have an unlimited number of deployed service instances. For billing purposes, only the actual service (by name) is counted.
What is included with each active service?
Who can help me if I have questions about pricing?
Does Lightstep have metrics?
Does Lightstep have an agent?
No. Lightstep is agentless. We ingest 100% of your unsampled data. (People seem to like this.) You can get started in minutes with our OpenTelemetry Launchers, instantly migrate from Jaeger, Zipkin, or Prometheus, or transfer your metrics from AWS Cloudwatch or Datadog.
Can you ingest 100% of my traces?
What languages does Lightstep support?
Lightstep supports Python, Go, Java, Node, C++, Ruby, .Net, and most common programming languages.
Can you share an excellent meme about observability?
Do I have to sign up for an account to try Lightstep?
Nope! You can resolve a performance regression, investigate a metric spike, debug an error, or monitor a deployment with our interactive sandbox.