Lightstep from ServiceNow Logo





Lightstep from ServiceNow Logo

Unified observability for the enterprise

Wildly efficient monitoring meets powerful observability that any developer or SRE can use.


Complete system visibility and context at scale

More productive DevOps teams

More productive DevOps teams

Break down organizational silos, and empower developers, SREs, and platform teams with complete visibility and context across any number of service boundaries

Massively reduce MTTR

Massively reduce MTTR

Automatically detect changes to your application, infrastructure, and user experience — and surface the specific causes

Scale cloud-native systems

Scale cloud-native systems

Understand and improve performance across millions of devices, users, and customers. Visualize, aggregate, and analyze planet-scale application and infrastructure metrics at a fraction of the cost of other providers.

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"Lightstep helped us identify the type of strategy we're using for load balancing and switch it and improve the communication between those two services. I don't think we would've been able to identify the problem to begin with."
Cory Smith

Site Reliability Engineer at Simplebet

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Lightstep works with virtually any language, framework, or platform

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Deliver precise insights, quickly

Scalable monitoring and accessible observability

Give your team real-time insights from mobile to backend, and everything in between. Understand any change (planned or unplanned), and deliver a better customer experience through a single, unified view of telemetry data.

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BigCommerce case study

Scalable Monitoring - REPLACES LS OB 2

Next-generation data platform

Built by the team that launched Google’s planet-scale monitoring platform, our time series database enables DevOps teams to observe systems at scale (TBs/min), actively control costs, and seamlessly query across telemetry types in a first-of-its-kind, unified view.

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"Cyber week has been extremely boring for us. Zero incidents and we didn’t have to operate a huge Cassandra cluster this year. We sat there and let Lightstep do its work. 100% delivered and not a single hiccup, and we are very happy about it."


Heinrich Hartmann, Principal Software Engineer

Built for OpenTelemetry (and everything else)

We co-founded OpenTelemetry to give developers access to portable, vendor-neutral telemetry data. Not there yet? You can get started with Prometheus, Jaeger, Zipkin, and dozens more in less time than it takes to microwave a burrito.

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Github migrated to OpenTelemetry with Lightstep

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OB Feature -3 Built for OpenTelemetry (and everything else)

What happened and why?

Lightstep Notebooks, powered by Change Intelligence allows any developer, operator, or SRE to instantly understand changes in their service’s health and underlying infrastructure.

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Lightstep is creating the most complete, unified, primary observability platform

Holistic, end-to-end visibility is needed to turn real-time insights into action. We’re putting log management, tracing, and metrics under one roof for key observability use cases.

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Mobile Customer Experience Dashboard

How context propagation makes OpenTelemetry awesome


Get control of your observability costs

$0 per host, $0 per container, $0 per user

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Free for everyone

Features include:
  • Get started in minutes

  • Instrument with one line of code

  • Limited data ingest and retention

  • Community-based support


Get started with observability

Everything in Community plus:
  • World-class distributed tracing

  • Infra, app, and custom metrics

  • Complete system visibility

  • Rapid incident resolution


Observability at any scale

Includes everything in Teams plus:
  • Unlimited data and cardinality

  • Customized onboarding and training

  • Access to OpenTelemetry experts

  • Dedicated 24/7 support team

Easy, accessible observability at any scale