Pay For Use, Not Users

Priced by Active Service – Empower the Whole Team

Free

Available at $0 for anyone, anywhere

$0/month

usage limits apply

  • Unlimited users 

  • 2 service definitions  

  • Pre-built user & team definitions

  • 2 on-call schedules, 1 escalation policy with up to 5 people 

  • Unlimited responder & stakeholder notifications

  • Intelligent alert detection, grouping & investigation pathways 

  • Automated and controlled Incident declaration and investigation workflows 

  • Customizable response rule automations 

  • Collaboration integrations with Slack and Zoom 

recommended

Standard

Everything you need to respond to incidents

$40/month

per active service*

  • Unlimited users 

  • Unlimited service definitions and only pay for what you use 

  • Pre-built user & team definitions 

  • Unlimited on-call schedules & escalation policies 

  • Unlimited responder & stakeholder notifications including text, SMS and phone 

  • Intelligent alert detection, grouping & investigation pathways 

  • Automated and controlled Incident declaration and  investigation workflows 

  • Unlimited customizable response rule automations 

  • Collaboration integrations with Slack and Zoom

Show all features

Pro

Advanced incident response at scale

$70/month

per active service*

  • Everything in standard

  • Custom roles and permissions

  • Advanced analytics, custom reports and dashboards 

  • Predictive intelligence – learns from past incidents, predicts when and who to notify, reduces time to action

Show all features

* A service is active if it has alerts ingested or incidents created in a month

Full Feature List

Pricing & packaging subject to change

Capabilities

Free

Standard

Pro

Service Definitions

2

Unlimited

Unlimited

User & Team Administration (SSO, Profile Management)

Custom roles & permissions

Schedules & Escalation Policies​ (Schedule & Policy Management, Comm Playbooks)​

2 on-call schedules​. 1 escalation policy​. 5 people per escalation policy​

Unlimited

Unlimited

Responder & Stakeholder Notifications​ (Mobile push, email, SMS)​

Unlimited responder​. Unlimited stakeholder​. 100 SMS messages/month

Unlimited responder​. Unlimited stakeholder

Unlimited responder​. Unlimited stakeholder

Alert Detection (Pre-built event, Inbound API, and Email integrations)​

Alert Management (Rules, Enrichment, Grouping)

Incident Investigation (Workspace, Timeline, Dependencies, Integrations with ServiceNow and DevOps tools)​

Collaboration (Slack, Zoom)

Postmortems | Coming soon

Automation Actions via 3rd party systems​

​​Not available

Outbound Webhooks

Transaction limits​

Analytics & Reporting​

Pre-built​​

Pre-built​

Advanced Analytics & Custom reports​

Service Level Management – SLA, SLO, SLI, Error Budget | Coming soon

​Not available

Predictive Intelligence​. Notify the right teams and people with AI for intelligent alert routing and grouping and give them in-context recommendations, based on past incidents.​​

​Not available

​Not available

Record Data Retention​​

3 months​

12 months​

24 months+​

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