How Incident Response Works
Everything you need to resolve incidents with less toil and build a culture of resilience.
Investigate and learn as one team
Investigate your incidents (coming soon)
Build a culture of resilience by encouraging learning through incident reports and post-mortems to uncover insights and prevent similar issues from happening again.
Integrate your tools
Connect your existing tools
Integrate your favorite tools with pre-built connectors for the most popular Enterprise and DevOps applications, or build your own with our robust APIs.
Collect & view incident insights
Get immediate service-level insights
Collect and view incident insights from every system and service your team is accountable for and prioritize them using filtering and sorting tools.
Set up escalation policies
Plan ahead with escalation policies
Set custom rule paths or write playbooks to create a set of actions for different priority levels that automatically respond to outages.
Use pre-made escalation policy templates
Build custom rule paths
Set unlimited escalation policies for priority levels
Add your team
Add your team and set up automated on-call schedules
Enable faster communication and reduce friction between cross-functional teams by bringing everyone’s calendar in one platform across all devices.
Profile set up
Build your personal incident response profile
Work the way you like with individualized settings and preferences for alerts, notifications, and on-call scheduling.