Update the priority of an Incident Response incident

If the priority of an incident should be changed, you can manually update it to reflect its new criticality.

Before you begin

Role required: Responder

Procedure

  1. Log in to Lightstep Incident Response.
  2. On the left navigation pane, select Incidents.
  3. Open the incident.
  4. In the Incident Details panel, select a Priority from the list menu.
    • P1-Critical
    • P2-High
    • P3-Moderate
    • P4-Low
    • P5-Informational
  5. Select Save.
    The new priority is reflected in the incident and the incident list view.