Set up services for your team

Set up services for your team and add integrations to that service to receive events from those monitoring tools. Your team owns that service and is responsible for managing and resolving any issues related to the service.

Before you begin

Role required: Responder, Manager, or Administrator

Note: Only the responder who created the team or the manager of the team can set up services for that team.

Procedure

  1. Click the Unassigned tab.
    List of services that are still not assigned to any team.
  2. Select the check box for the services that you want to add to your team.
    Select the services that you want to assign to your team.
  3. Click Assign services.
    The selected service is assigned to the team.
    The assigned service is listed under the Assigned tab.
  4. Click Done.
    Congratulations! You have successfully created your team, and set up its on-call schedule, escalation policies, and services.
    Team set up is completed.

What to do next

  • To view the details of the newly created team, click Go to team. You are directed to the On-call schedule page of the team.
  • To create another team, click Create another team. You are directed to the Start with the basics page for team creation.