Setting up your team Create your team and add users. Set up on-call schedules and escalation policies for your team. Setting up a team involves the following steps: Create your team and add users to the team. Set up an on-call schedule for your team. Set up escalation policies for your team. Set up services for your team. Create your team and add users to the teamCreate teams to manage, design, and increase the efficiency of your business operations to meet your internal requirements. Teams are responsible for the issues which occur in their environment.Set up an on-call schedule for your teamSet up an on-call schedule for your team to ensure that the right person is always available to quickly respond to incidents and critical alerts. On-call schedules determine who is on call or available at a given time.Set up escalation policies for your teamSet up an escalation policy for your team so that at least one team member is engaged in alert or incident response. If no one responds, the escalation is based on your defined policies until someone responds. Once a team member responds, the escalation policy stops escalating and no further notifications are sent.Set up services for your teamSet up services for your team and add integrations to that service to receive events from those monitoring tools. Your team owns that service and is responsible for managing and resolving any issues related to the service.