Severity and state mappings for Sentry
Alert priority and resolution state mapping between Sentry and Incident Response.
Sentry alert priority mapping
Sentry’s alert priority is based on two fields and a header value in payload.
Header value of interest is: sentry-hook-resource.
The fields of interest are:
- action
- data.issue.level
sentry-hook-resource is
metric_alert, then the payload value of data.issue.level
is not applied, and the severity level is set to the default value,
Warning/0.In Sentry, the
data.issue.level is applicable only if
action has one of the following values:- triggered
- critical
- warning
- created
| Sentry payload field | Sentry payload value | Incident Response alert priority value |
|---|---|---|
| data.issue.level | fatal | P1-Critical |
| error | P2-High | |
| warning | P4-Low | |
| action | resolved | 0/Clear |
The default value for alert priority is P4-Low.
Sentry resolution state mapping
The field of interest is: action
| Sentry payload field | Sentry payload value | Incident Response alert resolution state value |
|---|---|---|
| action | resolved | Closing |
| New |
Note: If you require any other severity and state mappings, use the
Generic webhook integration.