Save an escalation policy as a template
Save an escalation policy as a template to save time and to avoid creating policies from scratch.
Before you begin
Role required: Manager or Administrator
About this task
Note: Only a manager or an administrator can save an escalation policy as a template.
- Log in to Incident Response.
On the navigation pane, click On-call teams.
- Click the team's card whose escalation policy you want to save as a template.
Click the Escalation policies tab.
Click Save as a template..
The Save this escalation policy as a template form appears.
On the form, fill in the fields.
Field Description Name your template Name of the template. Description Brief description of the purpose of the template. Only visible to me Option to specify whether the template is for personal or general use. If you select the check box, the template is visible only to you.
The escalation policy is saved as a template.