Severity and state mappings for Sauce Labs

Alert priority and resolution state mapping between Sauce Labs and Incident Response.

Sauce Labs alert priority mapping

The fields of interest are status, failuresCount, event for Automated/Manual Testing, API Testing, and events.

Type of testing Sauce Labs payload field Sauce Labs payload value Incident Response alert priority value
Automated/Manual Testing status FAILED P1-Critical
ERRORED P2-High
Default value P4-Low
COMPLETE/PASSED P5-Informational
API Testing failuresCount Other than 0 P1-Critical
0 P5-Informational
Mobile Beta Testing event crash P1-Critical
feedback/upload/download /default value P5-Informational

Sauce Labs resolution state mapping

Type of testing Sauce Labs payload field Sauce Labs payload value Incident Response alert resolution state value
Automated/Manual Testing Not applicable Not applicable New
API Testing failuresCount Other than 0 New
0 Closed
Mobile Beta Testing Not applicable Not applicable New
Note: If you require any other severity and state mappings, use the Generic webhook integration.