Lightstep Incident Response July 28, 2022 release notes

The Lightstep Incident Response application provides reliable notifications, on-call scheduling, automatic escalations, and other functionalities.

Incident Response highlights for this release

Access Support

To find solutions to common problems, or get help from a support agent, see Access Support.

New in this release

Filter builder added to the Filters list menu in the alert and incident headers
Filter builder provides custom filtering for your alerts and incidents list views. See Search for an alert using Filter Builder or Search for an incident using Filter Builder for details.
SSO passwordless authentication configuration
Password-based authentication is enabled by default. Disabling it lets your IdP choose an appropriate authentication method such as MFA or Security key.
Escalation policy UI enhancements
Use the Enable reminders toggle switch and the Number of reminders choice list to select the number of reminders that you want to receive for escalation notifications.
Export team's on-call schedules to your calendar
Export and integrate your team's on-call schedules with calendar application such as Google Calendar or Microsoft Outlook. The calendar is useful for anyone who needs to know when your team is on-call for any specific service.
Stakeholder incident update email
You can now send your stakeholders an update email on an incident Stakeholder tab in the Collaboration panel to keep them informed.
On call Cookbook and Quick Start Guide
For team setup, on every screen you can now click the "?" icon () that appears next to the page heading and access the Cookbook designed to provide a brief understanding of the activities you can perform on that page. Within the Cookbook, you have a link to download the Quick Start Guide that provides condensed instructions on how to use the on-call feature.
Azure Service Secure Health integration
Integrate Azure Service Health with Incident Response to get notification on Azure Service Health incidents so you can take action to mitigate downtime.
Uptrends integration
Integrate Uptrends with Incident Response to monitor your servers and websites, including the behavior and performance of your web apps.
Signoz integration
Integrate Signoz with Incident Response to monitor your applications and troubleshoot problems.
Rollbar integration
Integrate Rollbar with Incident Response to alert your team in a timely manner and fix problems before they become emergencies.
vRealize Operations (vROps) integration
Integrate vRealize Operations with Incident Response to receive enriched event data from vRealize Operations including symptoms, properties/metrics of the impacted object and related objects and recommendations for actionable resolution.
Graylog integration
Integrate Graylog with Incident Response. Handle Graylog alerts by ensuring that the right people are working on the alerts.
Honeybadger integration
Integrate Honeybadger with Incident Response. Handle Honeybadger alerts by ensuring that the right people are working on the alerts.
Honeycomb integration
Integrate Honeycomb with Incident Response. Handle Honeycomb alerts by ensuring that the right people are working on the alerts.

Changed in this release

Renamed Google Monitor as Google Cloud Operations Suite
Google monitor is renamed as Google Cloud Operations Suite.
On-call schedule shift enhancements
Create a single 24-hours shift that spans across many days instead of multiple shifts for each day.
Email integration
The email integration grouping logic has been improved for grouping of alerts when the Create Unique Alert toggle switch is turned OFF.

Browser requirement

The Incident Response web application requires a web browser that has JavaScript enabled. For more information on system requirements, see System requirements.

Previous release notes

View previous release notes here.