Lightstep Incident Response January 27, 2022 release notes

The Lightstep Incident Response application provides reliable notifications, on-call scheduling, automatic escalations, and other functionalities.

Incident Response highlights for this release

Access Support

To find solutions to common problems, or get help from a support agent, see Access Support.

New in this release

Alert and incident dashboard
Track the volume, performance, and progress of alerts and incidents in your account. From initial analysis and detection to resolution, reports filter by source, service, priority, assignment group, and assignee.
Export to CSV option available from alert and incident list views
You can export your alert and incident data to a comma-separated values (CSV) file. See Export alert information to a CSV file and Export incident information to a CSV file for more information.
Note: The alert export contains all alert data that matches your filtered list including any related alerts that match, whether their primary alert matches or not.

Changed in this release

Closing an alert
When closing an alert, it also automatically acknowledges any related alerts on the record before closing.
Email integration
Every email without a value for metric_name generates a new alert.
Slack integration
These changes have been added to the Slack integration:
  • You must sign in to Slack with workspace admin or owner permissions using the same email as the one used to sign in to Incident Response.
  • If you enter an invalid Slack command, /lightstep help is executed by default.
  • Only users who are signed up with Incident Response can use the slash commands.

Browser requirement

The Incident Response web application requires a web browser that has JavaScript enabled. For more information on system requirements, see System requirements.

Previous release notes

View previous release notes here.