Lightstep Incident Response September 30, 2021 release notes

The Lightstep Incident Response application provides reliable notifications, on-call scheduling, automatic escalations, and other functionalities.

Incident Response highlights for this release

Access Support

To find solutions to common problems, or get help from a support agent, see Access Support.

New in this release

View response rules on alerts in mobile
Open an alert record and under the Related tab, you will find the Response rules field. This field displays the number of alert rules triggered for that alert. Response rules are conditional triggers that automatically execute response actions based on the contents of the alert.

Changed in this release

Comment and alert and incident work notes options added to notifications
When a worknote or comment is added to an alert or incident, you are notified according to your notification preferences. Stakeholders are notified by email.
Alert and incident forms updates
The Assigned team and Assigned to fields in the alert and incident forms are now editable fields.
Team setup guided journey modified
The guided journey steps are reduced to Team basics > On-call schedule > Escalation policies > Services. Earlier, it was Team basics > On-call schedule > Escalation policies > Services > Done. The Done button at the end of a team setup is changed to Complete setup. When you click Complete setup, you are redirected to the on-call teams landing page.

Removed in this release

  • Removed the Assign team, Reassign team, and Assign options in the More actions menus.
  • The Team setup success page is removed.

Browser requirement

The Incident Response web application requires a web browser that has JavaScript enabled. For more information on system requirements, see System requirements for Incident Response.

Previous release notes

View previous release notes here.