Reauthorize Microsoft Teams when there is an issue with the authentication (auth)
token or when the Microsoft Teams version gets upgraded.
Before you begin
Microsoft Teams must be already integrated in the system.
Role required: Responder, Manager, or Administrator
Procedure
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Log in to Lightstep Incident Response.
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On the navigation pane, select Integrations.
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Select
Collaboration integrations.
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Click the Microsoft Teams integration card.
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Click Reauthorize.
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In the popup dialog, select Confirm.
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Select your account.
You are automatically asked for the password for the account in Incident Response. If you have more than one accounts, and wish
to use a different one you can.
-
Enter your password if it is not already stored with your account.
The account is reauthorized and you return to the Microsoft Teams
integration page.
Any issues found during the authorization, even when it
succeeds, are listed here and in Activity section of
your Microsoft Teams Lightstep channel. Contact your Lightstep Incident
Response administrator or Support at Microsoft Teams for more
information.
What to do next
Start or join a Microsoft Teams channel from any alert or
incident. See Alert workspace or Incident workspace
for detailed information.
