Reassign an Incident Response incident
Reassign an incident to a responder when the incident task should be addressed by a particular user.
Before you begin
This action is available when the Assigned to field in the incident is populated.
Role required: Responder, Manager, or Administrator
- Log in to Incident Response.
- On the left navigation pane, click Incidents.
- Open the incident.
- From the More actions menu, click Re-assign or Re-assign team.
- In the pop-up, select an assignee or team from the list menu.
The incident is assigned to the new responder or team and an email notification sent.