Severity and state mappings for Prometheus

Alert priority and resolution state mapping between Prometheus and Incident Response.

Prometheus alert priority mapping

Prometheus’s alert priority is based on two fields in the payload. The fields of interest are:
  • alerts.0.labels.severity
  • alerts.0.status
Prometheus payload field Prometheus payload value Incident Response alert priority value
alerts.0.labels.severity critical P1-Critical
warning P4-Low
ok P5-INFORMATIONAL
alerts.0.status resolved Clear/0

Prometheus resolution state mapping

The field of interest is: alerts.0.status

Prometheus payload field Prometheus payload value Incident Response alert resolution state value
alerts.0.status resolved Closing
New
Note: If you require any other severity and state mappings, use the Generic webhook integration.