Severity and state mappings for Opsview

Alert priority and resolution state mapping between Opsview and Incident Response.

Opsview alert priority mapping

Opsview’s alert priority is based on two fields in the payload.

The fields of interest are alert_state and opsview_state_text.

Opsview payload field Opsview payload value Incident Response alert priority value
alert_state CRITICAL/DOWN/UNREACHABLE P1-Critical
WARNING/UNKNOWN P4-Low
Opsview_state_text FAILED/OFFLINE P1-Critical
IMPACTED P4-Low
OPERATIONAL P5-Informational

Opsview resolution state mapping

The fields of interest are: alert_state, alert_type, and opsview_notification_type.

Opsview payload field Opsview payload value Incident Response alert resolution state value
alert_state OK/UP Closed
Values other than OK/UP New
alert_type Recovery Closed
Values other than Recovery New
opsview_notification_type Recovery/Availability Recover Closed
Values other than Recovery/Availability Recover New
Note: If you require any other severity and state mappings, use the Generic webhook integration.