Severity and state mappings for Observium

Alert priority and resolution state mapping between Observium and Incident Response.

Observium alert priority mapping

Observium’s alert priority is based on one field in the payload.

The field of interest is ALERT_SEVERITY.

Observium payload field Observium payload value Incident Response alert priority value
ALERT_SEVERITY CRITICAL/Emergency/Alert P1-Critical
Error P2-High
WARNING P4-Low
Notification/Informational/Debugging P5-Informational

Observium resolution state mapping

The field of interest is ALERT_STATE.

Observium payload field Observium payload value Incident Response alert resolution state value
ALERT_STATE RECOVER Closed
Values other than RECOVER New
Note: If you require any other severity and state mappings, use the Generic webhook integration.