Update who is assigned an alert
Update who works on an alert. Change the assigned user for an alert. Assign an alert to a specific user when the alert task needs to be addressed by a particular user.
Before you begin
The alert is open and acknowledged.
Role required: Responder, Manager, or Administrator
- Access your instance using the Lightstep Incident Response mobile app.
On the tab bar, tap the alerts icon ().
Alerts appear as a list under the following tabs:
Tab Description My open List of all open alerts assigned to you or for which you are a part of the responder list. Unacknowledged List of all the unacknowledged alerts in your organization. All alerts List of all the alerts in the organization.Note: To view the details of an alert, tap the alert record.
- Tap to open the alert in the detailed view.
Tap the action icon ().
- From the action sheet, select Update assigned to.
Select the user to who you want to assign the alert.
The selected user is assigned the alert.