Update the assigned team for an alert using your mobile app

Change the team assigned to an alert to resolve an issue.

Before you begin

The alert is open and acknowledged.

Role required: Responder, Manager, or Administrator

Procedure

  1. Access your instance using the Lightstep Incident Response mobile app.
  2. On the tab bar, tap the alerts icon (The Alerts icon on the Tab bar.).
    The Alerts page.
    Alerts appear as a list under the following tabs:
    Tab Description
    My open List of all open alerts assigned to you or for which you are a part of the responder list.
    Unacknowledged List of all the unacknowledged alerts in your organization.
    All alerts List of all the alerts in the organization.
    Note: To view the details of an alert, tap the alert record.
  3. Tap to open the alert in the detailed view.
  4. Tap the action icon (The Action icon).
    Update assign team.
  5. From the action sheet, select Update assigned team.
  6. Select the team to who you want to assign the alert.
    List of teams.
  7. Tap Submit.
    The value of the assigned team is updated.