Update the assigned team for an alert using your mobile app
Change the team assigned to an alert to resolve an issue.
Before you begin
The alert is open and acknowledged.
Role required: Responder, Manager, or Administrator
- Access your instance using the Lightstep Incident Response mobile app.
On the tab bar, tap the alerts icon .
Alerts appear as a list under the following tabs:
Tab Description My open List of all open alerts assigned to you or for which you are a part of the responder list. Unacknowledged List of all the unacknowledged alerts in your organization. All alerts List of all the alerts in the organization.Note: To view the details of an alert, tap the alert record.
- Tap to open the alert in the detailed view.
Tap the action icon ().
- From the action sheet, select Update assigned team.
Select the team to who you want to assign the alert.
The value of the assigned team is updated.