Update service for an alert

Update service for an alert when required.

Before you begin

Role required: Responder, Manager, or Administrator

Procedure

  1. Access your instance using the Lightstep Incident Response mobile app.
  2. On the tab bar, tap the alerts icon The Alerts icon on the Tab bar..
    The Alerts page.
    Alerts appear as a list under the following tabs:
    Tab Description
    My open List of all open alerts assigned to you or for which you are a part of the responder list.
    Unacknowledged List of all the unacknowledged alerts in your organization.
    All alerts List of all the alerts in the organization.
    Note: To view the details of an alert, tap the alert record.
  3. Tap to open the alert in the detailed view.
  4. Tap the action icon (The Action icon).
    The action sheet.
  5. From the action sheet, select Update service.
  6. Select a service and tap Submit.
    The selected service is associated to the alert.