Send a mobile alert to the desktop

Switch between the Lightstep Incident Response mobile app and your desktop without any hassle. The Lightstep mobile app works seamlessly with the desktop version of Incident Response. Send a mobile alert and continue working on your alert from desktop.

Before you begin

Role required: Responder, Manager, or Administrator

Procedure

  1. Access your instance using the Lightstep Incident Response mobile app.
  2. On the tab bar, tap the alerts icon (The Alerts icon on the Tab bar.).
    The Alerts page.
    Alerts appear as a list under the following tabs:
    Tab Description
    My open List of all open alerts assigned to you or for which you are a part of the responder list.
    Unacknowledged List of all the unacknowledged alerts in your organization.
    All alerts List of all the alerts in the organization.
    Note: To view the details of an alert, tap the alert record.
  3. Tap to open the alert record.
  4. Tap the action icon (Action icon) and tap Work on desktop.
    The action sheet.
    On your desktop, a confirmation dialog box appears to confirm that you want to continue working on desktop from your mobile session.
    Confirmation dialog box on desktop.
  5. Click Confirm.
    The alert record opens on the desktop.