Switch between the Lightstep Incident Response mobile app and your desktop
without any hassle. The Lightstep mobile app works seamlessly with the
desktop version of Incident Response. Send a mobile alert and continue
working on your alert from desktop.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
Access your instance using the Lightstep Incident Response mobile
app.
On the tab bar, tap the alerts icon ().
Alerts appear as a list under the following tabs:
Tab
Description
My open
List of all open alerts assigned to you or for which you
are a part of the responder list.
Unacknowledged
List of all the unacknowledged alerts in your
organization.
All alerts
List of all the alerts in the organization.
Note: To view the details of an alert, tap the alert
record.
Tap to open the alert record.
Tap the action icon () and tap Work on desktop.
On your desktop, a confirmation dialog box appears to confirm that you
want to continue working on desktop from your mobile session.
).
) and tap Work on desktop.
