Mark an incident as resolved if you have a temporary workaround or a permanent
solution for the incident.
Before you begin
The incident must be in the Work in progress state.
Role required: Responder, Manager, or Administrator
Procedure
Access your instance using the Lightstep Incident Response mobile
app.
On the tab bar, tap the incidents icon ().
Incidents appear as a list under the following tabs:
Tab
Description
My open
List of all open incidents assigned to you or for which
you are a part of the responder list.
Unassigned
List of all the unassigned incidents assigned to your
team.
All incidents
List of all the incidents in the organization.
Note: To view the details of an incidents, tap the record.
Tap to open the incident record.
By default, the Details tab is selected.
Tap Resolve.
On the Resolution Notes field, type your comments and
tap Done.
The incident state changes to Resolved. You can
either close the incident by tapping Close or again work
on the incident by selecting Work in
progress.
Note: Incidents in the Resolved
state are automatically closed after 3 days.
).
Incidents appear as a list under the following tabs:
Note: Incidents in the Resolved state are automatically closed after 3 days.