Close an incident using your mobile app
Close an incident if you think it is not an issue, or if it has already been handled.
Before you begin
The incident must be in the Resolved state.
Role required: Responder, Manager, or Administrator
- Access your instance using the Lightstep Incident Response mobile app.
On the tab bar, tap the incidents icon ().
Incidents appear as a list under the following tabs:
Tab Description My open List of all open incidents assigned to you or for which you are a part of the responder list. Unassigned List of all the unassigned incidents assigned to your team. All incidents List of all the incidents in the organization.Note: To view the details of an incidents, tap the record.
Tap to open the resolved incident record.
By default, the Details tab is selected.
- Tap Close.
On the confirmation dialog box, tap Yes to confirm that
you want to close the incident.
The incident is closed. You can again work on the incident by selecting Work in progress.