Close an alert if you think the alert is not an issue or if an incident is already
created from that alert.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
Access your instance using the Lightstep Incident Response mobile
app.
On the tab bar, tap the alerts icon ().
Alerts appear as a list under the following tabs:
Tab
Description
My open
List of all open alerts assigned to you or for which you
are a part of the responder list.
Unacknowledged
List of all the unacknowledged alerts in your
organization.
All alerts
List of all the alerts in the organization.
Note: To view the details of an alert, tap the alert
record.
Close an alert in one of the following ways:
Option
Action
On the alert record
On the alert record, swipe to the left and tap
Close.
From the alert details page
Tap to open the alert.
Tap Close.
On the confirmation dialog box, tap Yes to confirm that
you want to close the alert.
The alert is closed. Closing an alert also closes any related incident that is
not already resolved or closed.
Note: The record is marked with a black circle icon () to denote that it is closed. Closed alerts can be reopened. For
information on how to reopen a closed alert, see Reopen an alert using your mobile app.
).
Note: The record is marked with a black circle icon (
) to denote that it is closed. Closed alerts can be reopened. For
information on how to reopen a closed alert, see Reopen an alert using your mobile app.