Add responders to an alert using your mobile app
Add responders who can work on the alert and contribute to resolve the issue.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
- Access your instance using the Lightstep Incident Response mobile app.
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On the tab bar, tap the alerts icon
.
Tab Description My open List of all open alerts assigned to you or for which you are a part of the responder list. Unacknowledged List of all the unacknowledged alerts in your organization. All alerts List of all the alerts in the organization. Note: To view the details of an alert, tap the alert record. -
Add responders in one of the following ways:
Option Action On the alert record On the alert record, swipe to the right and tap Add Responders. From the alert details page - Tap to open the alert.
- Tap the action icon (
).
- From the action sheet, select Add responders.
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Select the users whom you want to add as responders.
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Tap Submit.
When you open the alert record for a detailed view, the newly added responders appear under the Related tab.