Acknowledge an alert using your mobile app
Assign an alert to yourself if the alert is not acknowledged by anyone in the team.
Before you begin
Role required: Responder, Manager, or Administrator
- Access your instance using the Lightstep Incident Response mobile app.
On the tab bar, tap the alerts icon ().
Alerts appear as a list under the following tabs:
Tab Description My open List of all open alerts assigned to you or for which you are a part of the responder list. Unacknowledged List of all the unacknowledged alerts in your organization. All alerts List of all the alerts in the organization.Note: To view the details of an alert, tap the alert record.
- Tap the Unacknowledged or the All alerts tab.
Acknowledge an alert in one of the following ways:
Option Action On the alert record On the unacknowledged alert record, swipe to the left and tap Acknowledge. From the alert details page
The alert is acknowledged and assigned to you.Note: The record is marked with a half-filled circle icon () to denote that it is open and acknowledged.
- Tap to open the unacknowledged alert.
- Tap Acknowledge.