Acknowledge an alert using your mobile app
Assign an alert to yourself if the alert is not acknowledged by anyone in the team.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
- Access your instance using the Lightstep Incident Response mobile app.
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On the tab bar, tap the alerts icon (
).
Tab Description My open List of all open alerts assigned to you or for which you are a part of the responder list. Unacknowledged List of all the unacknowledged alerts in your organization. All alerts List of all the alerts in the organization. Note: To view the details of an alert, tap the alert record. - Tap the Unacknowledged or the All alerts tab.
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Acknowledge an alert in one of the following ways:
Option Action On the alert record On the unacknowledged alert record, swipe to the left and tap Acknowledge. From the alert details page - Tap to open the unacknowledged alert.
- Tap Acknowledge.
The alert is acknowledged and assigned to you.Note: The record is marked with a half-filled circle icon () to denote that it is open and acknowledged.