Severity and state mappings for Mezmo

Alert priority and resolution state mapping between Mezmo and Incident Response.

Mezmo alert priority mapping

Mezmo’s alert priority is based on one field in the payload.

The field of interest is level.

Mezmo payload field Mezmo payload value Incident Response alert priority value
level INFO P5-Informational
WARN P4-Low
ERROR P2-High
DEBUG P5-Informational
TRACE P5-Informational
FATAL P1-Critical
For Custom Level P4-Low

Mezmo resolution state mapping

The field of interest is level.

Note: There is no closing payload for Mezmo. So there is no resolution state for closing.
Mezmo payload field Mezmo payload value Incident Response alert resolution state value
level INFO/WARN/ERROR/DEBUG/TRACE/FATAL/Custom Level New
Note: If you require any other severity and state mappings, use the Generic webhook integration.