Severity and state mappings for LogicMonitor
Alert priority and resolution state mapping between LogicMonitor and Incident Response.
LogicMonitor alert priority mapping
LogicMonitor’s alert priority is based on one field in the payload.
The field of interest is: level.
| LogicMonior payload field | LogicMonior payload value | Incident Response alert priority value |
|---|---|---|
| level | critical | P1-Critical |
| error | P2-High | |
| warn | P4-Low |
If level property is not sent in the payload, the default value for alert
priority is P3-Moderate.
LogicMonitor resolution state mapping
The field of interest is: status
| LogicMonior payload field | LogicMonior payload value | Incident Response alert resolution state value |
|---|---|---|
| status | clear ack |
Closing |
| New |
Note: If you require any other severity and state mappings, use the
Generic webhook integration.