Severity and state mappings for LogicMonitor

Alert priority and resolution state mapping between LogicMonitor and Incident Response.

LogicMonitor alert priority mapping

LogicMonitor’s alert priority is based on one field in the payload.

The field of interest is: level.

LogicMonior payload field LogicMonior payload value Incident Response alert priority value
level critical P1-Critical
error P2-High
warn P4-Low

If level property is not sent in the payload, the default value for alert priority is P3-Moderate.

LogicMonitor resolution state mapping

The field of interest is: status

LogicMonior payload field LogicMonior payload value Incident Response alert resolution state value
status clear

ack

Closing
New
Note: If you require any other severity and state mappings, use the Generic webhook integration.