Severity and state mappings for Lightstep Observability

Alert priority and resolution state mapping between Lightstep Observability and Incident Response.

Lightstep Observability alert priority mapping

Lightstep Observability’s alert priority is based on the type of event that is fired.

Streams alert

An alert is considered as streams alert when payloads object is part of the JSON payload. The fields of interest for streams alerts are:
  • payloads
  • paloads[0].type
Lightstep Observability payload field Lightstep Observability payload value Incident Response alert priority value
paloads[0].type condition-not-violated Clear/0
P3-Moderate

Metric alert

An alert is considered as metric alert when metric-condition object is part of the JSON payload. The fields of interest for metric alerts are:
  • metric-condition
  • status
Lightstep Observability payload field Lightstep Observability payload value Incident Response alert priority value
status Critical Threshold Violated P1-Critical
Warning Threshold Violated P4-Low
No Data Violation P5-INFORMATIONAL
Resolved Clear/0
P5-INFORMATIONAL

Lightstep Observability resolution state mapping

The fields of interest are:
  • status
  • paloads[0].type
Lightstep Observability payload field Lightstep Observability payload value Incident Response alert resolution state value
status Resolved Closing
paloads[0].type condition-not-violated Closing
New
Note: If you require any other severity and state mappings, use the Generic webhook integration.