Priority and state mappings for Jira

Predefined alert priority and state mappings between Jira and Incident Response.

To view or edit the predefined priority or state mappings between Jira and Incident Response, navigate to the Field mapping tab.

If you have customized the priority and state for your Jira instance, map them here.

Priority

Predefined priority mapping.


Jira	Lightstep Incident Response
Highest	P1 - Critical
High	P2 - High
Medium	P3 - Moderate
Low	P4 - Low
Lowest	P5 - Informational

Note: You can customize the priority mapping while creating the Jira connection.

Predefined state mapping.


Jira	Lightstep Incident Response	Action on the incident
To Do	Open	Newly created incident.
In Progress	Work in progress	Accept
Done	Resolved	Resolve
Done	Closed	Close

Note: You can customize the state mapping while creating the Jira connection.