Priority and state mappings for Jira
Predefined alert priority and state mappings between Jira and Incident Response.
To view or edit the predefined priority or state mappings between Jira and Incident Response, navigate to the Field mapping tab.
If you have customized the priority and state for your Jira instance, map them here.

Priority
Predefined priority mapping.
Jira | Lightstep Incident Response |
---|---|
Highest | P1 - Critical |
High | P2 - High |
Medium | P3 - Moderate |
Low | P4 - Low |
Lowest | P5 - Informational |
Note: You can customize the priority mapping while creating the Jira
connection.
State
Predefined state mapping.
Jira | Lightstep Incident Response | Action on the incident |
---|---|---|
To Do | Open | Newly created incident. |
In Progress | Work in progress | Accept |
Done | Resolved | Resolve |
Done | Closed | Close |
Note: You can customize the state mapping while creating the Jira
connection.