Priority and state mappings for Jira

Predefined alert priority and state mappings between Jira and Incident Response.

To view or edit the predefined priority or state mappings between Jira and Incident Response, navigate to the Field mapping tab.

If you have customized the priority and state for your Jira instance, map them here.

Field mapping for Jira.

Priority

Predefined priority mapping.
Jira Lightstep Incident Response
Highest P1 - Critical
High P2 - High
Medium P3 - Moderate
Low P4 - Low
Lowest P5 - Informational
Note: You can customize the priority mapping while creating the Jira connection.

State

Predefined state mapping.
Jira Lightstep Incident Response Action on the incident
To Do Open Newly created incident.
In Progress Work in progress Accept
Done Resolved Resolve
Done Closed Close
Note: You can customize the state mapping while creating the Jira connection.