Invite users

Create a user account for each user in your organization so that they can use Incident Response. Each user who wants to use Incident Response needs to have a user profile. If you have not already added users to Incident Response, you can invite them.

Before you begin

Role required: Stakeholder, Responder, Manager, or Administrator

About this task

The following table shows the invitation permissions a user has based on their role:
Role Who they can invite
Stakeholder Stakeholder
Responder Stakeholder or Responder
Manager Stakeholder, Responder, or Manager
Administrator Stakeholder, Responder, Manager, or Administrator


  1. Log in to Incident Response.
  2. On the navigation pane, click Users.
    Figure 1. Users landing page
    The Users landing page to search for a user, view detailed information of a user and to invite a user.
  3. Click Invite users.
    Invite users to join Incident Response.
  4. In the Email field, enter the email addresses of the users separating each entry with a comma and then press Enter or click the plus icon (Plus icon to invite users).
    A list for possible roles appears next to the email addresses. Except for a user with a a stakeholder role, the Responder role appears for all the users by default.
    Invite users to join Incident Response.
  5. For each user, select their role from the list.
    Select role for each user.
  6. Click Send.
    An email invitation is sent to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password, and set up their user profile.