Create a user account for each user in your organization so that they can use Incident Response. Each user who wants to use Incident Response needs to have a user profile. If you have not already added users to Incident Response, you can invite them.
Before you begin
Role required: Stakeholder, Responder, Manager, or Administrator
About this task
|Role||Who they can invite|
|Responder||Stakeholder or Responder|
|Manager||Stakeholder, Responder, or Manager|
|Administrator||Stakeholder, Responder, Manager, or Administrator|
- Log in to Lightstep Incident Response.
On the navigation pane, select Users.
Click Invite users.
In the Users field, enter the email addresses of the
users separating each entry with a comma and then press Enter or click
Add to list.
A list for possible roles appears next to the email addresses. Except for a user with a stakeholder role, the Responder role appears for all the users by default.
For each user, select their role from the list.
Click Send Invite.
An email invitation is sent to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password or sign-in with Google, and set up their user profile.Note: If the user is already invited but the invitation expired, you can resend the invite. You cannot change the user role of an already invited user. You cannot invite a user if the email address of the user already exists in another subdomain. When you remove an existing user from the system and then re-invite the user again, the user first needs to reset the password using the link provided in the welcome email.