Invite users to your team
Invite or add users to your team as required.
Before you begin
Role required: Responder, Manager, or Administrator
Procedure
- Log in to Lightstep Incident Response.
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On the navigation pane, select On-call teams.
- Click the team's card for the settings you want to change.
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Click the Members tab.
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Click Add members.
The Add people to your team dialog box appears.
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To add members, perform one of the following actions.
Option Action If a user is already in Incident Response In the Team members field, search for the existing users and press the Enter key to add the user. If a user has joined the organisation but is not in Incident Response - Click +Invite new users.
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In the Email field, enter the email addresses of the users. Separate each entry with a comma and then press Enter or click the plus icon (
).
Note: If the user email is already signed-in the invitation will not be resent.A list for possible roles appears next to the email addresses. By default, the Responder role appears for all users. - For each user, select their role from the list.
- Click Send.
An email invitation is sent to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password, and set up their user profile.
If a user has joined the organisation, is invited to be a part of Incident Response but the invitation expires - Click +Invite new users.
- In the Email field, enter the email
addresses of the users. Separate each entry with a comma and
then press Enter or click the plus icon (
).
Note: For an already invite user, you cannot change the user role. If the user email is already signed-in, the invitation will not be resend. - Click Send.
An email invitation is resend to the email addresses of each user. The users are prompted to accept the invitation to Incident Response, choose a password, and set up their user profile.
An invitation summary pop-up window appears where you can see the number of users who are invited or re-invited as well as failed invites.
- Click Ok.
- Click +Invite new users.
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Click Add users to team.
Users are added to the team.