Zoom integration with Incident Response

Zoom provides video telephony and online chat services that you can use to collaborate with team members.

What does Incident Response offer Zoom users?

  • You can quickly create on-demand Zoom meetings with the click of a button from an alert or an incident.
  • You can invite any active on-call team member, any backup on-call member, or any specific team member to collaborate via Zoom.

Functionality of the integration

Once Zoom is authorized, the team members can start to collaborate for any specific alert or incident using Zoom. For information on how to authorize Zoom, see Authorize Zoom integration in Incident Response.