Uptrends integration with Incident Response

Uptrends monitors your servers and websites, including the behavior and performance of your web apps. The integration between Uptrends and Lightstep Incident Response consists of Uptrends alerts sent to a service in Lightstep Incident Response that can trigger and resolve incidents.

What does Lightstep Incident Response offer Uptrends users?

Alerts in Uptrends trigger alerts in Incident Response.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Uptrends, an alert is created in Incident Response. When an alert is closed in Uptrends, it gets closed in Incident Response.
Note: If any alert is closed manually in Uptrends, the alert is not closed in Incident Response.