Sumo Logic integration with Incident Response

Sumo Logic enable you to conduct real-time forensics and log management for all of your IT data. Sumo Logic generates alerts for detected problems, and Incident Response ensures the right people are working on them.

What does Lightstep Incident Response offer Sumo Logic users?

Alerts in Sumo Logic triggers alerts in Incident Response. Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact and on-call schedules. Users are notified via email, text messages (SMS), phone calls and mobile push notifications. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Sumo Logic, an alert is created in Incident Response.