SnappyFlow integration with Incident Response

SnappyFlow is an observability platform for metrics, logs, tracing, profiling, and alerting. SnappyFlow generates alerts for detected problems, and Incident Response ensures that the right people are working on them.

What does Lightstep Incident Response offer SnappyFlow users?

Alerts in SnappyFlow trigger alerts in Incident Response.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in SnappyFlow, an alert is created in Incident Response.