Signoz integration with Incident Response

Signoz is an open-source application performance monitoring tool that helps you monitor your applications and troubleshoot problems. SigNoz uses distributed tracing to gain visibility into your software stack.

What does Incident Response offer Signoz users?

Use the Signoz integration to send alerts from Signoz to  Incident Response with detailed information. 

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

  • Whenever there is a violation in any alert conditions, an alert is created on the Signoz portal and the same alert is sent to the Incident Response using the webhook endpoint configured in Alertmanager for Signoz.
  • When an alert is closed in Signoz, the related alert is automatically closed in  Incident Response through the integration.