MongoDB Cloud Manager integration with Incident Response

MongoDB Cloud Manager is a cloud-based management platform that enables you to deploy, monitor, back up, and scale MongoDB anywhere. ​Cloud Manager provides built-in tools, alerts, charts, integrations, and logs to help you monitor your cluster.

What does Lightstep Incident Response offer MongoDB Cloud Manager users?

MongoDB Cloud Manager trigger alerts based on alert conditions and helps you to ensure deployment performance, configure alerts and resolve them promptly. You can configure alerts based on specific conditions for your databases, users, accounts, and more.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in MongoDB Cloud Manager, Incident Response receives event data in the form of JSON payload from MongoDB Cloud Manager.