Mezmo integration with Incident Response

Mezmo enables you to take meaningful real time action on your data from log management, processing, analysis, and data observability. With the Webhook Alert integration, you can easily integrate Mezmo alerts with Incident Response.

What does Lightstep Incident Response offer Mezmo users?

Alerts in Mezmo trigger alerts in Incident Response. You can add Mezmo as a new service or attach its alert remediation capabilities to an existing service.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Mezmo, Incident Response receives event data in the form of JSON payload from Mezmo.