Lightstep Observability integration with Incident Response

Lightstep Observability provides unlimited cardinality, dynamic service maps, and immediate root cause correlation across traces, metrics, and logs anywhere in your organization. Lightstep Observability integrates with applications to monitor them and to generate alerts for threshold violations.

What does Incident Response offer Lightstep Observability users?

Lightstep Observability generates alerts based on metrics and traces.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

You must create the integration directly from with Lightstep Observability.

Functionality of the integration

  • Whenever there is a violation in any alert conditions, an alert is created in Lightstep Observability and the same is sent to Incident Response using the webhook URL defined in the notification destination.
  • When an alert is closed in Lightstep Observability, the related alert is automatically closed in Incident Response.