Jira integration with Incident Response

Jira software is used for issue and project tracking. With this integration, you can escalate incidents from Lightstep Incident Response to Jira and share issues in Jira with Lightstep Incident Response.

What does Incident Response offer Jira users?

Escalate incidents to your Jira instance to collaborate on its resolution. Issues created in Jira can be sent to Incident Response as incidents. The updates to incidents and issues are synchronized between Jira and Incident Response.

Functionality of the integration

  • Incidents in Incident Response can be escalated to Jira. Updates are synchronized between the two.
  • Issues in Jira can trigger incidents in Incident Response using a webhook connection.
  • Customers can define priority and state mappings between Incident Response and Jira.