Instana integration with Incident Response

Instana is an automated Application Performance Management (APM) tool for managing microservice and cloud-native applications. With this integration, use the Instana alert channels to sent alerts to Incident Response.

What does Lightstep Incident Response offer Instana users?

Alerts in Instana trigger alerts in Incident Response.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Instana, an alert is created in Incident Response.