Honeycomb integration with Incident Response

Honeycomb is an analysis tool for observing distributed systems. Triggers are defined to generate notifications when data crosses the configured thresholds. Incident Response ensures that the right people are working on the alerts.

What does Lightstep Incident Response offer Honeycomb users?

Alerts in Honeycomb trigger alerts in Incident Response. You can add Honeycomb as a new service or attach its alert remediation capabilities to an existing service.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Honeycomb, an alert is created in Incident Response.