Grafana v8.x integration with Incident Response

Grafana is the all-in-one web application performance tool that provides performance insight from the end user experience.

What does Incident Response offer Grafana users?

Incident Response has a native integration with Grafana for versions 8.0 or newer. Use the integration to send alerts from Grafana to Incident Response with detailed information.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

  • Whenever there is a violation in any alert conditions, an alert is created on the Grafana portal and the same is sent to the Incident Response using the webhook url defined in the notification channel.
  • When an alert is closed in Grafana, the related alert is automatically closed in Incident Response through the integration.
  • You can import the analytics dashboard from LIR into Grafana