Freshping integration with Incident Response

Freshping is a monitoring tool that enables users to monitor websites and communicate downtimes. With the integration, downtime alerts in Freshping triggers alerts in Incident Response.

What does Lightstep Incident Response offer Freshping users?

Alerts in Freshping trigger alerts in Incident Response. You can add Freshping as a new service or attach its alert remediation capabilities to an existing service.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Freshping, Incident Response receives event data in the form of JSON payload from Freshping, and an alert is created in Incident Response.