Epsagon integration with Incident Response

Epsagon acts as a monitoring and observability tool for your microservice environments. When alerting conditions are met for your applications in Epsagon, Incident Response ensures the right people are working on the alerts.

What does Lightstep Incident Response offer Epsagon users?

Alerts in Epsagon trigger alerts in Incident Response. You can add Epsagon as a new service or attach its alert remediation capabilities to an existing service.

Incident Response acts as a handler for these alerts and determines the right people to notify based on escalation policies, previously provided points of contact, and on-call schedules. Users are notified based on their notification preferences. Alerts are escalated until they are acknowledged or closed.

Functionality of the integration

When an alert is triggered in Epsagon, Incident Response receives event data in the form of JSON payload from Epsagon.